Counterpoint eCommerce Integration

Octopus Channel manager is a cloud-based integration platform that facilitates eCommerce integration between Counterpoint POS and multiple online channels. The two-way integration and automation eliminates the need for manual data entry, saves time and minimizes labor costs. Orders placed online are automatically recorded in Counterpoint POS, thus eliminating repetitive data entry, order entry, and data entry errors. Our Counterpoint POS integration ensures stock levels remain updated across all online and offline sales channels.

Sell on Multiple eCommerce Platforms

CounterPoint Integration Enables You to Take Your Business Online

CounterPoint Integration Enables You to Take Your Business Online Using 24Seven Commerce technologies, expand beyond the boundaries of your physical stores. By integrating your brick and mortar store to online platforms such as your eCommerce website, Amazon, eBay, etc., you’re able to sell your in-store products while making sure quantity and prices stay in synch. 24Seven middleware called Octopus allows you to manage inventory and ecommerce platforms.

ncr counterpoint pos ecommerce integration
drive foot traffic to your store - lia

Drive Foot Traffic to Your Store

Octopus Channel is our proprietary cloud-based integration platform that syncs in-store items with Google Local Inventory Ads platform. It enables shoppers to view your store inventory in real-time when they search for products on their smartphones. When shoppers click on your ad, they will land on a Google-hosted web page of the store known as ‘Local Storefront’. Shoppers can use the local storefront to view your in-store inventory, check stock availability, see store hours, avail promotions and find directions.

How our integration works?

(Explainer Video)

24Seven Commerce – Overview

(Explainer Video)

eCommerce Platforms

We engineer integrations that enable Counterpoint to upload product information to a retailer’s eCommerce website and download web orders. We facilitate eCommerce integration between Counterpoint and popular eCommerce platforms including Shopify, Magento, Woo Commerce, Big Commerce, NOP Commerce, Fancy, Amazon, eBay, Walmart, etc. It enables retailers to automatically download web orders in Counterpoint for processing. Two-way integration enables retailers to easily manage inventory at a single or multiple store locations. Also, it eliminates double data entry and reduces human error.


We are Counterpoint eCommerce integration experts trusted by the world’s top brands. Octopus Channel is a cloud-based ‘bridge’ that enables the integration of multiple systems into a single platform. Counterpoint eCommerce integration automates retail business processes and eliminates the need for manual data entry. It automatically synchronizes the inventory between Counterpoint POS and existing web platforms. The bi-directional synchronization prevents out of stocks, back-orders, and refunds while improving operational efficiency, enhancing customer satisfaction, and reducing costs.

  • Automatically uploads product catalog information from Counterpoint to your web store
  • Automatically updates latest pricing & inventory information from Counterpoint to the web store
  • Automatically updates inventory to online marketplaces including eBay and Amazon, etc.
  • Automatically downloads web store orders in Counterpoint for fulfillment and record-keeping
  • Generates reports on web sales, payments, backorders and shipping
  • Eliminates duplicate and manual data entry on your website
  • Connects multiple retail outlets (using POS) with your web store
  • Enables your customers to order ahead with buy online pickup in store
  • The most affordable Omni-Channel solution available
Data Synchronization

Data Synchronization Between Counterpoint and eCommerce Platforms

We provide Counterpoint POS integration that enables retailers to automatically sync POS product data including item number (SKU), item name, long description, pricing and stock quantities between Counterpoint and online sales channels. The product updates entered in POS are synced automatically with multiple online channels when new items are added or updated in POS. The two-way synchronization includes eBay, Amazon and other online sales channels. NCR Counterpoint POS integration with eCommerce platforms records online orders automatically into Counterpoint POS.

There are more than 50 Counterpoint fields that can be mapped to your web store. Some of the most common fields that can be mapped are given below:

Upload from Counterpoint to eCommerce:
  • PRC_1
  • IM_GRID_DIM_1 – For 1 variation attribute
  • IM_GRID_DIM_2 – For 2 variation attribute
  • IM_GRID_DIM_3 – For 3 variation attribute
Download from eCommerce to Counterpoint:
  • Order Number
  • Customer Bill To name
  • Bill to Address
  • Ship to Name
  • Ship to Address
  • Email address
  • Phone Number
  • Item Code
  • Item Name
  • Item Quantity
  • Item Unit Price
  • Row Total
  • Discount
  • Tax
  • Shipping Cost
  • Gross Total



We are eCommerce integration experts and have gained the trust of the world’s top brands. Octopus Channel is our connector that enables you to integrate multiple systems into a single platform. NCR Counterpoint POS integration automates retail business processes and eliminates the need for manual data entry. The integration facilitates automatic synchronization of inventory between Counterpoint POS and existing web platform. The bi-directional synchronization prevents out of stocks, back-orders, and refunds. In addition, the synchronization improves operational efficiency, enhances customer satisfaction, and reduces costs.

Updates Inventory from NCR Counterpoint to Web Store

Counterpoint Item Information 1

upload cp to ecommerce

Counterpoint Items Information 2


Counterpoint Items Information 3


Download Web Order into NCR Counterpoint

View 1

download web order into counterpoint

View 2

download web order into counterpoint

View 3

download web order into counterpoint-3

POS Integrated Clients

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