Microsoft RMS/RMH eCommerce Integration

– Try, Before you Buy –

Drive retail growth, streamline operations, and improve customer service. Microsoft Dynamics Retail Management System (RMS) offers small and midsize retailers a complete point of sale (POS) solution that can be adapted to meet unique requirements. This powerful software package automates POS processes and store operations, provides centralized control for multi-store retailers, and integrates with Microsoft Office system programs, Microsoft Dynamics GP, and other popular applications.

(Explainer Video )


Microsoft Dynamics Retail Management System (RMS) Integration with Ecommerce

Dynamics RMS Integrated Ecommerce Shopping Cart Platform is a quick and cost-effective solution, enabling retailers to easily automate the synchronization of in-store POS data with online store inventory. Integration avoids double data entry and minimizes the chances of human error while maintaining accurate inventory levels between the Retail Management System and online store databases.

24Seven enables Microsoft Dynamics RMS point of sale (POS) to exchange product, sales and customer data with a retailer’s web store. Integration streamlines uploading items to the web store and market places, including eBay and Amazon, enabling the processing of web orders in Microsoft Dynamics RMS POS. Web store managers can schedule the exchange of products and orders to update in near real time. Easily manage inventory at single or multiple offline stores. How it works video.

An End-to-End eCommerce Platform

We provide retailers with a one-stop eCommerce solution, that includes 24Seven Cart, 24Seven Link, and Octopus Channel. We will create your beautiful online store on the 24Seven Cart e-commerce platform, connect it to RMS/RMH, eBay & Amazon and go live in 6 to 8 weeks. We even provide hosting and ongoing support.

Integration Across Multiple Platforms

Using our Open API, 24Seven can facilitate integration between Microsoft RMS/RMH and any other e-commerce system. We have already integrated RMS to Shopify, Magento, Woocommerce, NopCommerce, Bigcommerce, Amazon, and eBay.

If you are using a different platform, please contact us about how to integrate it.



RMS POS integration with Ecommerce enables:

  • Automatically upload product catalog information from RMS point of sale (POS) to your web store
  • Automatically update latest pricing & inventory information from POS to the web store
  • Automatically update RMS inventory to online marketplaces including eBay and Amazon
  • Automatically downloaded web store orders in RMS for fulfilment
  • Generate reports on web sales, payments, backorders and shipping
  • Eliminate duplicate and manual data entry on your website
  • Connect multiple retail outlets (using RMS POS) with your web store
  • Avoids double data entry
  • Supports both standard & matrix products
  • Choose inventory items to web enable
  • Supports multiple stores
  • Integrates with online marketplaces
  • Near real-time product synchronization
  • Multiple price levels
  • Smart phone friendly
Data Synchronization

Data Synchronization Between RMS and eCommerce

There are more than 50 RMS fields that can be mapped to your web store. Some of the most common fields mapped here as follows:

Upload from RMS to eCommerce:
  • Item #
  • Item name
  • Department/Category Name
  • Manufacturer
  • Description
  • Image
  • Price – Retail, Price Level A/B/C
  • Sales price
  • Color
  • Size
  • Quantity
  • Style Matrix
  • Various other fields
Download from eCommerce to RMS:
  • Order Number
  • Customer Bill To name
  • Bill to Address
  • Ship to Name
  • Ship to Address
  • Email address
  • Phone Number
  • Item Code
  • Item Name
  • Item Quantity
  • Item Unit Price
  • Row Total
  • Discount
  • Tax
  • Shipping Cost
  • Gross Total


Integrated Marketplaces

Octopus Channel integration with marketplaces, such as Amazon and eBay, empowers brick-and-mortar stores to sell products on global marketplaces more efficiently.  Eliminate manual entry, no more copy pasting, manage all your products in one place. Octopus Channel integration with Microsoft Dynamics RMS POS automatically synchronizes inventory across all marketplaces and physical locations, increasing both customer satisfaction, rankings and deliver better operational efficiency. This, in turn, results in reduced management costs and higher profit margins.

Integrated eCommerce Platform

Octopus Channel connects Microsoft Dynamics RMS point of sale ( POS ) with eCommerce platforms

We are experts in eCommerce integration and trusted by the world’s top point of sale providers. Octopus Channel is a connector enabling you to integrate multiple systems into a single platform. Integration automates retail business processes and eliminates the need for manual data entry. Automatically synchronize inventory between your POS and your existing web platform. Prevent out of stocks, back-orders, and refunds. Improve operational efficiency, customer satisfaction and reduce costs.

Upload Products Details MS RMS/RMH to Web Store:

RMS - Upload Inventory to eCommerce

Download Order Details into MS RMS/RMH:

RMS - Download Order Details into RMS