Lightspeed Amazon Integration
Amazon’s share of the US eCommerce market is roughly around 47%, and this number will only grow further. From small businesses that run from homes to large enterprises, everybody has found their way to Amazon. Do not get left behind. Set up your store on Amazon and connect it to your Lightspeed POS using our cloud-based middleware – OCTOPUS. Octopus automates the Lightspeed Amazon Integration. It enables you to have a fully optimized online/offline unified system. It also helps integrate the two systems, automate many processes, and manage both the stores effortlessly from one single location.
Why Retailers Adopting Omnichannel?
Today customers have multiple options from where they can buy products. There are hugely popular marketplaces that showcase different brands, provide price comparison and offer good discounts; there are company websites, and then we have the physical stores where buyers can browse, try on and buy what they like. To be successful, you need to be available in all these touchpoints. Merely being present is not sufficient. You need to integrate these stores and allow customers to access you from anywhere. They should be able to initiate a transaction on one channel and complete it in another. This is Omnichannel Commerce. To become an Omnichannel Commerce provider, you have to connect your Lightspeed POS to the Amazon store. There are many benefits in integrating your Lightspeed Retail POS with your Amazon store.
- Better customer reach
- Significant improvement in customer experience and loyalty
- Increase in sales and traffic
- Better data collection
Automated Inventory Management
Inventory management is one of the most critical aspects of the retail business. If done manually, it can be both time-consuming and prone to errors. The main advantage of our POS eCommerce integration is the automation of inventory management. Once you opt for this solution, you have to update the inventory information just once in your POS, and it gets automatically updated in the Amazon store. Whenever you update something in the Lightspeed POS, irrespective of the location, it gets updated online. Data points that can get updated automatically include:
- Unique and expanded Item Title and Descriptions
- Many Lightspeed fields can be mapped to the Amazon store
- You can apply Safety Net Stock Rule to prevent over-selling
- Pricing details including Sale Price, List Price, MSRP, Cost, etc.
Automated Order Management
Another aspect that increases retail management efficiency is the automation of order management. It helps enhance the buying experience and very often brings a customer back for a repeat purchase. Order automation also helps update stocks, avoid cancellations, minimize overhead costs and save hours by automatically routing and invoicing orders across locations.
- Set store preference and available quantities
- Automatically route ordered items to the chosen location
- Generate SO
- Segregate Amazon Orders from in-store
- Maintain separate ledgers for Taxes, Discounts, and Shipping Costs for Amazon orders
Automated Shopper Management
By integrating your Amazon store with the POS, you can automatically download Amazon customer data into Lightspeed POS. The system can identify and segregate old and new customers before updating them into the POS system.
- Identify existing and new customers
- Avoid creating duplicate customers in Lightspeed POS
- Add new online customers into Lightspeed automatically
- Merge existing POS customers with the same Amazon customers
- Download customer’s Billing and Shipping Address
Why Choose 24SevenCommerce for Lightspeed Amazon Integration?
Connect your Amazon Store with in-store Lightspeed POS using our best-in-class technology. 24Seven’s Lightspeed Amazon Integration, the versatile solution, facilitates the synchronization of products, stocks, customers and orders. The system automatically picks the newly added items and the changed items in the POS, and updates them onto your Amazon store. Likewise, while downloading the online orders, the system verifies if it is from a new customer or an existing customer and populates the complete order details in Lightspeed without manual intervention.
To know more about how to leverage our integrated solutions and grow your business connect with us.