Holiday Retail Sales Likely to Climb This Year: 7 Top Picks

U.S. retail sales rebounded in August after a sharp decline in July. Solid consumer spending defying the spread of the Delta variant of coronavirus has surprised many financial experts. Read More

5 ways to optimize your BOPIS experience

5 ways to optimize your BOPIS experienceWith buy-online-pay-in-store becoming a standard offering, how can brands optimize and create consistent customer experiences across locations? Read More

Walmart, Amazon, UPS and others pump up perks to lure workers ahead of the holiday rush

Walmart, Amazon, UPS and others pump up perks to lure workers ahead of the holiday rushBig ecommerce players with deep pockets are pulling out all the stops to get the workers they need to keep up with surging web sales. And companies are doubling down on their hiring efforts in the lead-up to the crucial holiday season. Read more

Smart lockers are the future of order pickup

Smart lockers are the future of order pickupWith locker systems helping retailers focused on customer satisfaction and addressing operational challenges, now is the right time for many businesses to learn how a locker system could improve their operations. Read More

Digital sales growth slows at Target as pandemic ecommerce sales spike cools

Digital sales growth slows at Target as pandemic ecommerce sales spike coolsTarget Corp. grew its digital comparable sales 10% year over year in Q2 after growing them a staggering 195% in Q2 of 2020. Read More

Customer Service: 3 Golden Rules for 2021

customerservice-featuredIn a study looking to determine top business priorities across industries for the next five years, customer service came out above both price and product. Great customer service has been climbing the ranks of “must-haves” for organizations for years Read More

July retail sales up 11.5% despite consumers traveling, dining out

July retail sales up 11.5% despite consumers traveling, dining out

In July, the retail sector kept up its strength, with year-over-year increases in all segments tracked by Retail Dive, according to numbers released Tuesday by the U.S. Department of Commerce. Read More

The Top 100 marketplaces grew GMV 29.0%

The Top 100 marketplaces grew GMV 29.0%Global marketplace sales increase to $2.68 trillion in 2020 from $2.08 trillion the year before. Alibaba’s Taobao and Tmall and US-owned Amazon drive much of this growth. Read more

Walmart plans to sell its retail software to other businesses

Walmart plans to sell its retail software to other businessesWalmart also said merchants on the Adobe Commerce Platform will soon be able to integrate with Walmart Marketplace. Adobe rivals BigCommerce and Shopify already offer similar Walmart Marketplace integrations. Read more

Overstock.com grows revenue 4% in Q2

Overstock.com grows revenue 4% in Q2The web-only retailer increases its net revenue nearly 4% year over year, mostly thanks to its home furnishings and furniture departments, says Overstock.com Inc. CEO Jonathan Johnson. Read more

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