BOPIS: Make Store Visits Quicker, Easier and Safer

BOPIS Make Store Visits Quicker, Easier and SaferBOPIS means “buy online, pick up in-store.” It is also sometimes called click and collect or ROPIS (reserve online, pick up in-store). This method of purchasing products allows customers to avoid busy stores and long lines. Read More

Your Shoppers Have Gone Omnichannel. Have You?

Your Shoppers Have Gone Omnichannel. Have YouIt was a long time coming: Retailers have for many years positioned themselves with the technology and supply chains to become not simply multichannel, but omnichannel. Whether shopping through an app, their computers or by walking through the door, customers are shopping again. Read More

How e-commerce retailers stacked up in Q3

 How e-commerce retailers stacked up in Q3 E-commerce companies benefited at the onset of the pandemic as consumers redirected spending from stores to online in an attempt to limit the spread of the coronavirus. Read More

Google Search + Shopping Q3 2021 Performance Retail Data Summary

Google Search + Shopping Q3 2021 Performance Retail Data Summary

After the explosive e-commerce growth that we saw heading into the holiday season in 2020, retail advertisers are taking full advantage of a digital-first business model to capture the continued surge in online shopping while adapting to changes in consumer shopping behavior. Read More

As the holidays approach, supply chain challenges continue for online retailers

As the holidays approach, supply chain challenges continue for online retailers

Inventory shortages caused by a broken global supply chain will plague the 2021 holiday season. As the crisis drags on, retailers, government officials and other experts agree the global trade system tangles will continue well into 2022—and possibly longer. Read More

Alibaba’s massive Singles’ Day event posts record sales

Alibaba's massive Singles’ Day event posts record sales

Sales during the Nov. 11 shopping event eclipsed the official tally for 2020. But the festivities this time were more subdued than in the past, with Alibaba seeking to turn the focus from sales growth to its efforts in sustainability and philanthropy. Read More

Wayfair’s sales dip in Q3, it announces plans to open permanent physical stores

Wayfair’s sales dip in Q3, it announces plans to open permanent physical stores

After the 2020 home shopping boom, home furnishings merchant Wayfair reports declining sales and a net loss in Q3 2021. Wayfair also announces a plan to open physical stores over the next two years. Read More

The Shopper Speaks: Fortune favors the internet

The Shopper Speaks-Fortune favors the internetThe holiday shopping season favors online retailers, given stock, supply chain, and hiring challenges, based on online and store visits from senior consumer insights analyst Lauren Freedman. Read More

The Future of eCommerce and Curbside Pickup Technology

The Future of eCommerce and Curbside Pickup TechnologyBefore COVID-19 became part of our everyday lives, retail stores were already developing curbside pickup and delivery services into their business operations. Now, it’s a must-have for retailers, and it’s projected to continue its usefulness after the pandemic subsides. Read More

7 advantages of an omnichannel strategy

7 advantages of an omnichannel strategyAn omnichannel strategy means providing your customers with a fully integrated shopping experience from the physical store to the virtual store, including mobile applications and the full range of possibilities offered by the offline and online world. Read More

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