Counterpoint Magento Integration
Get future-ready! Connect your physical store to your eCommerce store and get eCommerce ready.
During the last year, businesses witnessed an extraordinary jump in online sales. To sustain this momentum and take advantage of the growth it is critical to integrate their eCommerce store with the physical store. So, for all businesses looking to connect their POS with an eCommerce store, we have a solution for you – The Ready-To-Use POS eCommerce Integration.
If you are looking to connect your Counterpoint POS with the Magento store, then look no further. Our solution will connect the two channels, automate a large part of your daily operations and streamline your business, making it mover efficient. By adopting POS eCommerce Integration, you can effortlessly run multiple stores with minimum resources.
What is Omnichannel Commerce, and why are retailers adopting it?
Today customers have the option to shop from the comfort of their homes. All they need is a mobile phone or laptop, and you have access to the best of shops and products. If you want to target these customers, you need to show up exactly where they are. You have to be on their mobiles, social channels, and laptops because that’s where the purchase decisions are made, and sales happen. It means that these channels are equally important as your physical retail store, and they need to be connected to effectively reach out to customers and fulfill orders as and when they happen. The are many benefits in integrating your Counterpoint POS and Magento store.
- Better customer reach
- Significant improvement in customer experience and loyalty
- Increase in sales and traffic
- Better data collection
Automated Inventory Management
Automation of Inventory Management is one of the main reasons why retailers opt for POS eCommerce Integration. When you update a piece of product information in your POS, it gets automatically updated in the Magento store. It does not matter if you have a single store or multiple stores. Whenever you update something in the Counterpoint POS irrespective of the location, the information gets updated in the Magento store. Data points that can get updated automatically include:
- Unique and expanded Item Title and Descriptions
- Over 30 unique Counterpoint fields can be mapped to Magento
- You can apply Safety Net Stock Rule to prevent over-selling
- Pricing details including Sale Price, List Price, MSRP, Cost, etc.
- Support for features like “Draft Items”, “Delete Out-of-Stock” and “Gridded Items”
Automated Order Management
A happy customer is someone whose orders have got delivered promptly without any hiccups. If you want to retain a customer and want them to make a repeat purchase, order fulfillment is critical. Here automation can be of help. A well-planned order automation process can contribute in a big way to customer experience. Order automation can help update stocks, avoid cancellations, minimize shipping costs and save hours by automatically routing and invoicing orders across locations.
- Set store preference and available quantities
- Automatically route ordered items to the chosen location
- Generate SO or Receipt
- Segregate Magento Orders from in-store
- Maintain separate ledgers for Taxes, Discounts, and Shipping Costs for Magento orders
Automated Shopper Management
Are you maintaining separate customer data records for the POS and eCommerce store? It can affect both customer service and experience. With POS eCommerce Integration, customer data gets synchronized across systems automatically. Magento customer data gets automatically downloaded into Counterpoint POS and gets segregated as old and new customers without any manual intervention.
- Identify existing and new customers
- Avoid creating duplicate customers in Counterpoint
- Add new Magento customers into Counterpoint automatically
- Merge existing POS customers with the same eCommerce customers
- Download customer’s data – Billing Address, Shipping Address, Email, Phone, etc.
Why Choose 24SevenCommerce for Counterpoint and Magento Integration?
24SevenCommerce is one of the most trusted POS eCommerce Integration solution providers in the market today. We have completed thousands of POS eCommerce Integrations, and our solution has been adopted successfully by many retailers with NCR Counterpoint POS to connect to their eCommerce store. With our solution, you can synchronize your inventory, sales, and customer data resulting in seamless data transfer between the two systems. The data you update in your POS gets automatically updated on the eCommerce store, and the sales that happen in the eCommerce store get downloaded to the POS in real-time. It also verifies whether the order is from a new or old customer and accordingly updates the complete order details into the Counterpoint POS.
Connect with us today to know more about our solution and how it can benefit your retail operations.