After you sign-up with Octopus Bridge, you will be given the login details. Login details are your Username and Password. You can login to your account at http://gui.octopusbridge.com/octopus
Once you login to Octopus Bridge using your login details, you are automatically redirected to the Product Management tab where you will be able to see all the items uploaded from the POS.
You can search for a specific item with the following search criteria:
If Product items are not shown after doing search, it means that the product item is not yet synced from the POS. Also, make sure that in searching items, you are using the correct Item SKU or Parent SKU. Example below shows that item is not yet found in Octopus Bridge.
Shopping Cart Module
Once you have selected and added your product items to a specific Shopping cart module or Marketplace module ‘bucket’, they will start appearing under the respective bucket. Images are shown below.
Marketplace Tab
Shopping Carts tab
Order Search
You can search for a specific order with the following search criteria:
All Orders:
Order Date: The date and time when the order was downloaded
Channel Mgr Order #: Each order, when downloaded into Octopus, is given an Octopus order number. This number is also pushed to the point of sale system for reference.
Marketplace Order #: This is the order number received from your website or marketplace. The number is prefixed by the platform abbreviation for easy reference. This number is also downloaded into the point of sale system.
Customer Bill To and Customer Ship-To Details are received from the website.
Total: The total amount of the order.
Status: Depending on where the order is coming from, it would be either in Pending/Processing or Paid status. Orders coming from marketplaces are marked Paid as they are already paid for. Orders coming from websites built on Magneto/Woo/etc might be marked as Processing depending on how the website is set up.
Tracking: This feature is only applicable for Offline POSs, such as RetailPro, RMS etc. Octopus Plugin updates the Tracking Number on our system generated by the Shipping company of the Merchant. It also works for the merchants, who uses Ship Station and Ship Work integration with Octopus.
Action: When orders are downloaded from website into Octopus, all items must match with items uploaded from the POS. For example, if an ordered item has a different SKU than what was uploaded from POS, the order will NOT be downloaded. In such cases, Edit link will show. This allows you to Edit the order and fix the SKU number so that it matches with one of the existing items. After the SKU has been fixed, the order would download during the next sync cycle. Orders not showing Edit indicates that the orders have been downloaded into POS and cannot be edited.
Page Tab: You can navigate to a particular page by clicking on that particular page number.
Downloading Orders
Orders are downloaded automatically from the E-commerce platform to Octopus on a scheduled basis. You can also manually download orders from a specific E-commerce platform. Just click on the orders tab in the Shopping cart module you selected then click on the ‘Download orders from Shopify’ button.
In order details page, you can view all the order information downloaded from the e-commerce platform to Octopus.
Order Details: Order details section contains the following information:
Order Summary: Order summary section contains the following information:
Step 7: Click on the icon to open User Authentication. Type in your Username, Password and click ‘Browse‘ to enter the License key provided and click Continue. User authentication information should have already been provided to you by the support team.
Step 8: Enter the Database Information for RetailPro and Click ‘Save Database Information‘. You may need to ask your RetailPro administrator if you don’t have the login details.
Step 9: Access the Octopus plugin from the Taskbar menu. Right click on the yellow Octopus icon and it will display a few options.
Step 10: Select Configuration Settings. Scheduler settings can be Set/Changed under the “Options” tab. This determines how often your items are updated and orders are downloaded.
Step 11: Once you have set-up the Scheduler, go to the Addresses tab to install, start or stop the service. (Always perform this step after you set the scheduler and Save Settings)
After installing the service, please click on Save Settings.
Note: The URLs displayed in this tab are automatically populated through your license file and you should not change any of these unless explicitly advised to do so.
Step 12: Mappings tab allows you to map POS fields with website. For now, please leave it as default.
In this screen, you can decide which Retail Pro items you want to upload in your web store. Only the ‘Web-Enabled’ items will be synched up with your website.
Once the installation is complete, the Downloading, Uploading and Removing of items and orders becomes automated using the Scheduler.
If a sync is needed before the next scheduler run, you can use these buttons to ‘Upload’ products and ‘Download’ web orders manually.
Read and accept Amazon MWS License Agreement then click ‘Next’
When you want to map items with Amazon account, you must put them into the Amazon ‘bucket’. We can only map items if they are already present on Amazon. They need to create items first on Amazon itself and then push it from Octopus to Amazon to map and Sync.
After this, the item is listed under Marketplace – Amazon.
Syncing items manually
Product SKU must be the same as Seller SKU – When items listed on Amazon have the same Seller SKU as the Product SKU, they are automatically linked up. when they are linked up, you will begin to see the ASIN field populated in Channel. If ASIN is not populated, it means the items are not yet synched up.
If items do not sync up automatically, you can try by copying/pasting the Amazon ASIN into the Channel. Here are the steps:
