More than 1 in 4 ecommerce companies want to switch ecommerce platforms, despite the costs. This is according to the key data from the 2023 Ecommerce Platforms Report, which highlights that 76% of retailers plan to increase spending on technology and services over the next year. With ecommerce becoming increasingly important to retailers, it is no surprise that many are looking to improve their online presence and find a platform that meets their needs.
Interestingly, the two largest ecommerce merchants in the U.S., Amazon, and Walmart, both use their own proprietary in-house systems. This highlights the importance of having a platform that is tailored to a retailer’s specific needs. However, not all retailers have the resources to develop their own platforms, so they often turn to third-party providers.
Merchants’ expectations of the cost of switching platforms vary widely, with the majority planning to spend between $5,000 and $50,000. While the cost of switching platforms may seem high, it can be a worthwhile investment in the long run. A more efficient platform can help to increase sales and improve customer satisfaction, ultimately leading to higher profits.
One trend that is becoming increasingly popular is for retailers to find commerce software adapted for them and hosted externally in a single-tenant environment. This allows them to have greater control over their platform while still benefiting from external hosting and support.
According to a Digital Commerce 360 survey, Salesforce, BigCommerce, Oracle, and Shopify build six of the seven most-popular platforms. This highlights the importance of choosing a reputable provider with a proven track record.
For retailers looking to revamp their e-commerce websites, 24Seven Commerce’s web development services can be of great help. They specialize in creating economical and customized e-commerce platforms that meet the unique needs of retailers. With their expertise in the latest e-commerce trends and technologies, they can help retailers to improve their online presence and increase sales.
In conclusion, the 2023 E-commerce Platforms Report highlights the growing importance of e-commerce to retailers and the need for a platform that meets their specific needs. While the cost of switching platforms may seem high, it can be a worthwhile investment in the long run. Retailers should carefully consider their options and choose a reputable provider with a proven track record. With the help of providers like 24Seven Commerce, retailers can revamp their e-commerce websites and stay ahead of the competition.