To Meet Customers’ In-Store Expectations, Retailers Must Master ‘Phygital’ Experiences

To Meet Customers In-Store Expectations Retailers Must MasterDistance makes the heart grow fonder, sure. But it can also create romanticized expectations that are near impossible to meet. While there’s certainly a lot to miss about physical shopping, it’s possible some consumers have built up the retail experience in their heads to the point where it will be hard for stores to deliver. Read More