Vault of Midnight, USA
Customer Survey | Vault of Midnight – The Board Games and Comic Shop
Multi-Store, Channel, Catalog – All Connected As One Unified System
More Stores – More Channels – More Sales
Finding the aptest POS ecommerce integration platform is tricky.
As retailers, you are just beginning to make your digital presence and are looking for a system that automates data, offering you real-time inventory status.
Such Omnichannel two-way sync helps you get control over your orders irrespective of its point of sale. In addition, being present on diverse platforms creates multiple touchpoints for customers, and they run into your business one way or the other.
For all this to be done, you have to integrate your POS and ecommerce with a robust software that lets you centralize tasks and track customers across different channels – Offline as well as Online.
Company and The Challenges
Vault of Midnight was founded in 1996 by childhood buddies, Steve Fodale and Curtis Sullivan. We sell Earth’s finest comic books, board games and stuff. Our team has been sent from outer space to satisfy all of your comic book and board game needs. We pride ourselves on having the best customer service in this or any industry.
We’ve been a brick and mortar retailer for 25 years and have devoted our energy to making our shops a unique real world shopping experience. When the time came to open our ecommerce store, 24Seven helped us make it happen with a solid team of dedicated professionals.
Why 24Seven Commerce
How did you first hear about our integration services?
24seven was recommended by our distributors for ease of integration with our inventory software. Updating the site and inventory control is a breeze.
What made our solution stand out over others that you researched? What feature of our product was most appealing?
The integration is seamless between our POS and inventory systems.
How was your experience with our team while doing installation and training?
Top notch, despite being on opposite sides of the globe, the 24seven team worked hard to work through any bugs and responded to all our concerns.
Value for Money
How has our solution helped you since implementation? Has this solution saved your money and/or increased productivity?
Our ecommerce site is now working smoothly, inventory is accurate and we’ve successfully added our other 2 locations.
Can you share any metrics/KPIs that show the success you have enjoyed with our integration service?
Not hard numbers but we sell items through our eCommerce site every day!
Octopus Bridge | Helping in Business Expansion
What plans do you have to use Octopus Bridge in the future? Do you plan to add more store locations and/or ecommerce sales channels like Amazon, Walmart, Ebay, etc?
Yes. We plan to expand our webstore across our social media platforms and other online sales platforms.
Is there anything else we should know?
We plan to market the webstore in a big way for the holiday season.