Zedonk Bigcommerce Integration Manual

Octopus Bridge Intro

Octopus Bridge is an application that enables brick & mortar retailers to connect their ERP system with their e-commerce website and online marketplaces.

The flowchart below shows Octopus Bridge linking Zedonk data to online stores and marketplaces. It also shows the item information uploaded from ERP to E-commerce and order quantity pushed back to Zedonk from the e-commerce platform so that the stock can be in Sync.

After you sign-up with Octopus Bridge, you will be given the login details. Login details are your username and Password. You can login to your account at http://gui.octopusbridge.com/octopus

Once you login to Octopus Bridge using your login details, you are automatically redirected to the Product Management tab where you will be able to see all the items uploaded from the ERP.

My Products

When ERP items are uploaded into Octopus Bridge, they show up under ‘My Products’ tab in the Product Management module. This is where a user can further modify the products before they are pushed to an E-commerce platform.

The topmost item or the first item displayed on this page is the last item uploaded from the ERP. Example shown below: The item with Product SKU number ‘7909510673809’ is the last item uploaded from the ERP.

In the product management module, a user can perform the following actions:

1. Advance Search: To view advance search, click on the + button on top right corner of the screen.

2. Push Products to Shopping Cart: To push products to the shopping cart.

3. Select All Pages:This will Select all the products listed under the Product Management module

4. Items Per Page: This will allow selecting the no. of items you want to display per page.

5. Select All Items on the Current Page: Clicking on this checkbox will allow you to select all products on the current page.

6. Edit Product: Click on Product SKU or Product Title to edit product information.

7. Delete Product: To delete a product, click on the checkbox in front of that particular product and click on the “Delete” icon located on the right side of the screen.

8. Archive Product: To archive a product, click on the product(s), you want to archive and click on the delete button below.

9. Select Item(s): To select one or multiple items, click on the checkbox in front of it.

Advance Search

You can search for a specific item with the following search criteria:

• Source Category
• Item SKU
• Item Description
• Item Keyword
• Parent SKU
• Brand
• Marketplace
• Item Status
• Location
• Style
• In stock?
• Supplier
• Date Added
• Price Range
• Stock Level
• Image Status
• Custom Fields
• Store

If Product items are not shown after doing a search, it means that the product item is not yet synced from the ERP. Also, make sure that in searching items, you are using the correct Item SKU or Parent SKU. Example below shows that the item is not yet found in Octopus Bridge.

Edit Product

Clicking on Product SKU or Item Name will redirect you to the ‘Edit product’ page. This is where you can edit products’ information that are linked from the ERP to Octopus Bridge. You can perform the following actions in Edit Product page:

1. Edit Product Name: You can create new product name to be displayed in your E-commerce platform. Make sure to click on the box to prevent over-writing Product Name from the ERP.
2. Create Parent SKU: Make sure to create a Parent SKU for creating matrix items.
3. Create Product Description: If you want to create a new description to be displayed in your E-commerce platform, make sure to check this box to prevent ERP description from over-writing description in your E-commerce platform.
4. Matrix item attributes: If you are creating a matrix item, make sure to input Style Name and Style Value.
5. Upload Product Images: You can upload up to five images per item in Octopus. Make sure to reload page after uploading image/s.

Import Products

If you do have a point-of-sale system or want to quickly edit items by Exporting / Importing multiple items, Import Products is a great option.
1. Click Add New Template to start.
2. Click History to select a file previously uploaded on Octopus Bridge.
3. Click Import New to import a new template after it has been created.

4. Actions:

• Notify– you can type in your email to get notifications if modifications are being made in the file.
• Modify– click to update files.
• Delete– delete existing files from the list.

Add New Template

You can view the past import activities in the channel by clicking on Import History.

1. File Type: Select the File Type from the dropdown.
2. File Name: Type in the name of the file you wish to create.
3. Column Delimiter and Text Qualifier: Use only if file type is a text file.
4. Save file after choosing the file type and the file name.

POS Code Mapping

You can use POS code mapping if you want to map ERP values to octopus bridge values. ERP values are commonly in a coded format. For example,blk. You need to set blk into black which is more understandable for users viewing the website. You can also map multiple values at the same time using a spreadsheet format.

1. POS Code Upload Format: You can download the excel format by clicking on the “POS Code Upload Format” link.

2. Choose File: Once you have made changes in the excel format, select spreadsheet file to upload.

Click on upload after selecting file.

Select Field Name.

3. Replace All Value: Click to replace value after selecting Field Name.

4. Item per Page: Clicking this will create a drop-down box where you can select how many product items to be displayed per page.

5. Search: You can search specific value using the search bar.

6. Channel Value: Edit Channel value here.

Publish Items to Shopping Cart/Marketplace

After you update item information under ‘Edit Item’ page, you can go ahead and publish this item/s to a specific Shopping cart or Marketplace. Please follow the steps below to publish.

1. First you need to select which item/s you want to publish. In the example below shows we are selecting three items.

2. Next, select which Shopping cart or Marketplace you want to publish the item. In the example below we are selecting Shopify as our shopping cart.

3. Then click on the Add icon on the right to publish. Once you are done, items can now be viewed under the Shopify ‘bucket’

Note: Only Shopping carts and Marketplaces that you signed up for, will be shown in My Products page.

Shopping Cart Module

Once you have selected and added your product items to a specific Shopping cart module or Marketplace module ‘bucket’, they will start appearing under the respective bucket. Images are shown below.

Marketplace Tab:-

Shopping Carts tab:-

Logs

You will be able to view all the Octopus Bridge activities and errors in the ‘Logs’ tab.

1. You can search logs on a specific date period or search using a keyword in the search tab at the top.
2. You can export logs to a CSV in your local drive.
3. You can view Log details by clicking on the ‘view’ button on the right-hand side of the screen.

Log Details is where you can view the log activities or the error details in the channel.

Downloading Locations from BigCommerce

After loggin into Octopus, click on ‘Download Locations’ >> ‘Download Locations from BigCommerce’

Mapping the Locations

Click on ‘Map Locations’ and then select the locations downloaded from BigCommerce from the dropdown menu. Map the locations with the corresponding ‘source location’ coming from the POS.