Analyzing the data of customers and using it to make the buying journey easier and more satisfactory for them is very necessary. It helps you get more leads and retain the ones that you’ve already converted. But to leverage research and analytics for data, you first need a system that can collect and handle all data efficiently at one place.
The integration of Retail Pro and eCommerce using Octopus Bridge facilitates this data management. 24Seven Commerce and Retail pro have joined hands to make this data collection and handling streamlined for retailers.
Here’s how they do it:
- Auto-update of orders and delivery gives an overview of the latest number of orders and their status in the system at a glance.
- Synchronized in-store and online inventory system helps retailers have a synchronized data flow for easier access and monitoring of stocks to avoid ‘out of stock’ and overstocking.
- Supports multiple currencies, hence lets you expand your business globally and reach new audiences and markets to sell more.
- Allows swift omnichannel presence by integrating all storefronts and marketplaces with the POS in a single system for better management across all.
Enhance Customer’s Buying Journey Using Octopus Bridge
Octopus bridge by 24Seven Commerce helps you collect and record customer data from the brick and mortar store along with data from the ecommerce channels.
It stores all the data in POS system for easier access and better customer relations management. And the automation of update of inventory levels helps retailers have a bird’s eye view on all the order updates and stock movements.
